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Interview med Gustaf Rentzhog, koncerndirektør i Söderberg & Partners

“Helping our customers is our top priority”

26 marts · 2020

– We need to meet this exceptional situation with powerful measures from all parts of society to get it under control. To contribute to this, we focus on three main areas: Our customers, our employees, and society at large, says Gustaf Rentzhog in an interview where he explains what Söderberg & Partners is doing to continue to stay close to customers despite the physical distance.

 

We are in an exceptional situation with a global virus pandemic, which puts enormous strain on the financial markets and civil societies. What is Söderberg & Partners doing in all this?

– Yes, it is very much an exceptional situation, and we need to deal with it with vigorous measures from all parts of society to get it under control. To contribute to this, Söderberg & Partners focuses on three main areas: Our customers, our employees, and our society at large, says Gustaf Rentzhog.

– For our customers, we work to ensure that everyone receives the help and the support that their specific situation requires during these troubled times. This concerns everything from support in insurance cover issues, to advising them on their pensions scheme. We have also made sure that all meetings and dialogue can be handled over the telephone or video conference.

– As an employer, we decided early on to act to protect both our employees, our customers and help prevent stopping the spread of the virus. We have followed the development in Europe and have continuously provided our employees with the latest recommendations from the authorities. We started early with self-quarantine and virtual meetings instead of physical meetings, even in internal contexts, to reduce a possible spread of the infection.

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How do you think the situation will look in a year from today?


– It is impossible to predict how the current situation will develop. From a purely economic perspective, our main scenario is that the economy will recover, but the risk of a recession is obvious, and the recovery will take longer as more countries are shut down and the longer these countries are shut down. However, lower oil prices and lower interest rates are, in the long run, stimulating the economy.

– We are focusing on managing the current situation to the best of our ability by ensuring that our customers receive the help and the support they need, and that our employees are safe and healthy and have the right conditions to continue helping our customers – regardless of whether it is from the office or from home.